We expect you to have some questions — that’s what happens when a company is different from every one of its competitors. If you don’t see your question below, or if you want more information on the services we provide, call us today! 



Wait, is that Youngstown in the background?

Ha Ha… that’s funny. It’s not Cleveland or Pittsburgh either. It looks great though, right?



Is this some kind of a hookup service?

No, but it’s funny you should ask that since “Hook Me Up!” was actually the name we originally wanted to go with for our dating service. We ultimately decided against it because we thought it would give people the wrong impression about what we were doing.



Is this a ‘matchmaking service’?

No, this is a Professional Dating Service. BIG difference. 😎



What is the difference between a matchmaking service and a dating service?

Matchmaking sites and services are ridiculously high-priced scams that overpromise and underdeliver every time. They run their business around the premise that they will find you true love and marriage because of special knowledge or skills that they possess. This only creates high expectations with inevitable letdown. These services are typically located in the big city and try to cater to the super rich. A dating service is a low-pressure, affordable program that gives you realistic expectations of meeting new people. It’s fun, just like dating is meant to be!



What services do you provide?

Our only job is to arrange your introductions. We do not pretend to be dating coaches or relationship counselors. 



How many members do you have? How many men/women do you have in my age range? What is your success rate?

These are what we call ‘feel good’ questions. There is a problem with these questions, however, and that problem is that there is no way for you to prove that the answer you were given is the truth. Many companies thrive off of answering these questions with lies in order to bait people into joining. We do not operate like that and will only answer questions if we can prove the answer to you. The truth is these questions are irrelevant anyway, as the majority of most member’s dates will always be with people who joined after them. That’s just the way dating services work. There is also no way to guarantee ‘success’ for anyone.



How do your fees work?

Fortunately, we only have a single fee and not feeS. Fix Me Up! has a one-time LIFETIME membership fee and we even offer a financing option, which you will rarely find from another dating service. We also offer discounted plans for our younger members. We also pride ourselves on having NO MONTHLY FEES… so you can pay once and you’re done, no more surprise contract renewals!



Do you accept cash?

No, because we make your safety a priority. When someone is looking to pay with cash only it is an immediate red flag for several different potential reasons. We have an obligation to protect our members from suspicious characters, and by accepting all four major credit cards, we have plenty of options to suit your preferences. You can also pay by check if you’re paying in full. If you have cash, that’s great, put it in your bank account!



How many dates do you guarantee?

All of our memberships are lifetime, which means you can use the service for as long as you need it. There is no maximum limit to the amount of dates you can have, however, there is no way for us to guarantee how often your dates will occur as they are based off the mutual criteria of both parties.



Where is your office located and what are your hours?

Business operations are no longer conducted from a physical office. Our hours are flexible and based around the availability of the client.



What areas do you serve?

We cover all of Northeast Ohio and Western Pennsylvania! That means Greater Cleveland/Akron/Canton, of course our old stomping grounds in The Mahoning Valley, the Pittsburgh Metro Area and everywhere in between. The photo below provides a more clear idea of our service area.

Am I allowed to specify the areas I want my dates to live in?

Yes — We are not going to force someone to date a client who lives over an hour away from them. Your dating radius will be entirely up to you.



What ages do you serve?

We take on female clients 18 and up and male clients 21 and up. As with every other factor, we examine each potential client individually to see if our program is a good fit for them before they join.



Is anyone allowed to join? 

Convicted felons and registered sex offenders are automatically prohibited from our dating program. In other cases, we must feel as though we can genuinely help you before we can ethically take your money. This is decided during your complimentary consultation and should give you confidence in the quality of our dating service, as we’ve met with everyone in the program face-to-face (VIDEO CALLS COUNT!).

We also require that our clients have a cell phone that they are capable of using (we do not want your home phone number), an email address, access to a computer, and a valid driver’s license. We always photocopy the latter when a new member joins, so don’t try and lie about your age 😇



Who is/isn’t your ideal client?

While there is no exact description of our ideal client, individuals who live active and healthy lifestyles are more likely to find dates. You certainly don’t have to be a fitness model to be one of our clients, but people who naturally have more confidence are more likely to be successful. On the other hand, those who live more extreme lifestyles might be better suited for other specialty online dating sites related to their specific interests. 



That’s a big city in the background. Do I have to be a doctor, lawyer, or a well-dressed office person to join your dating service?

No, you don’t have to be a white-collar worker to be a part of our program. You don’t have to have a college degree and we don’t ask for tax returns either. Just like handling the costs of your other bills, you will need to be employed or have some income source to be able to afford to date.



How long does a consultation take?

These are done over the phone and can be between 5 and 15 minutes long. The majority of questions anyone could have are answered pretty thoroughly on this website, so most of the time this doesn’t take long.



How long does the joining process take?

With our simple virtual joining process you will be able to fill out your questionnaire and contract at your convenience first, then you return them via email. Your questionnaire will be the backbone of your profile and the main resource we use to arrange your dates. It focuses on important questions that identify a client’s interests and background information — not endless pages of ridiculous compatibility tests or repetitive questions that everyone answers the same way. Once we’ve received these documents back, we fill in the missing pieces your questionnaire can’t answer by getting to know you over a video call. We like to spend around 30-40 minutes on the call so we can get to know you better. Everyone we work with goes through this process; thus, ensuring we meet every single client so you know that you’ll be going on quality dates!



Is there anything I’m not required to tell you?

Though we don’t pry into the specifics of your background and personal life, we require your honesty with core questions to help us better improve your experience with our dating service. This includes subjects such as past marriages, children, and other things that can directly impact your dating life. When everyone in the dating program is completely honest with us, we are able to arrange the best dates possible. Since we do not ask our clients how much money they make, members are unable to request dates based on income level. The members of our dating service are doing well enough for themselves to add a professional dating service into their budget, and that should be satisfactory enough. Paying too much for a dating service is one thing, but paying too little can be just as dangerous. At Fix Me Up! we have found the most successful balance.



Do I browse pictures and select my dates?

No. This is the main reason online dating has become such a failure. While some people are able to take and edit outstanding pictures, others look much better in-person. It’s also natural for people to scrutinize photos and use them as a reason to meet or not meet another person. By relying on real factors that matter to set you up on dates without seeing photos, we set ourselves apart from online dating companies. Trust us to do the work!



Why is it so important that I don’t see pictures of my date?

At the end of the day, there is only one thing that matters when it comes to a great date — chemistry. It’s something you can’t detect from a photo or after a brief online conversation. The only way to discover a real spark is meeting someone in-person. If you instead relied on someone’s appearance and spent weeks chatting online, you could be disappointed to learn that nothing real is there when you finally meet them in-person. Our system is also a proven solution to catfishing.



How do the dates work and who pays?

Remember how important we said your initial consultation was? That allows us to know both you and your date, giving us the ability to pick a public place that will be comfortable for the two of you (usually a restaurant). The location of this first meeting will greatly depend on what areas both parties are coming from. All of our clients agree to pay for themselves on their introduction dates, allowing you to focus on enjoying the date without worrying about the potentially awkward dilemma of who is picking up the check.



Will you ever host speed dating or mixer events?

NO. Trust us, you don’t want to go to any of those. The only thing that’s going to happen is someone that you’re not interested in is going to attempt to cling to you all night. Speaking from experience…



Are you doing video dates?

HELL NO 🤣. Who would pay for that?!



Why don’t you have any testimonials on your website?

How would you know that they’re even legitimate? We started with no testimonials on the website and that’s the way we plan on keeping it.



What made you create this company?

It just needed to be done. Check out our ‘Company History’ page for more information…



What qualifications do you have to arrange dates for me?

Absolutely none (and proud of it)… well, other than the fact that we’ve been doing this for a while. Dating services are considered entertainment services by law – they are supposed to be fun! There are no licenses, degrees, or certificates required to run a dating service or to fix people up on dates, and for good reason. If anyone ever tells you they have a matchmaking certificate or an advanced degree geared toward matchmaking, you should hide your wallet and run in the opposite direction. With solid business structure, affordable pricing, and top-notch branding, we are able to attract clients from all around the region to provide a deep pool of singles for our clients to meet.



Do you serve the LGBT Community?

As of right now, we have not received enough interest from the LGBT Community to be able to open a program for them.



I’ve seriously considered joining FarmersOnly or Christian Mingle. Will your service be a good fit for me?

If joining one of those specialty services was your first instinct, we are probably not the best fit for you. We can safely say that if your initial instinct was to join Match or our local competitor, then you should thrive with us!



Why should I join Fix Me Up! if online dating services are less expensive?

Dating websites don’t guarantee dates or personally meet with members, now do they? 😜



I don’t see a price anywhere. Is your dating service really affordable?

Yes. We’re only slightly more expensive than the premier online dating websites and about 80% less than the expensive lunch. You read that right… that means our plans all cost less than $600.00. That is unheard of in this industry!



How does the process start after I join?

Once all of the documents have been filled out/signed and returned, we’ve processed your billing information, and we’ve conducted our virtual meeting – we then use all of this information to arrange your dates using what we call a double-sided filter. This means that both of the clients’ interests have been taken into account before the date is arranged. Both parties will be contacted to find a convenient time to meet at a restaurant located at a halfway point (if possible) and you take the rest from there!



Now we have a question for you – are you ready to meet us yet? 😎

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